Privacy policy

Last updated July 2008

This privacy policy sets out how Arkenford Ltd uses and protects any information that you give us when using this website.  Other circumstances where we may hold personal data for example from our survey research or in ArkPanel are dealt with under the MRS code of contact and specific user agreements. 

Arkenford Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Arkenford Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 2008.

What we collect

We may collect the following information:

• name and job title
• company name
• contact information including telephone number, postal address and email address

What we do with the information we gather

We require this information to understand your needs, process your purchases and provide you with a better service, and in particular for the following reasons:

• internal record keeping
• communicating with you
• processing payment requests
• improving our products and services
• generate automated invoices

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.  We will promptly correct any information found to be incorrect.